Privacy Policy
Summary
- We only use the data you give us in the form or in the site's assistant.
- We use it to reply to you, prepare your consultation and improve how we work with you.
- We don't sell your data or use it for advertising. The site has no tracking cookies.
- You can ask us to see, correct or delete your data at any time at info@cogrowthai.com.
01 Who we are
This website belongs to CoGrowth, a trade name for artificial intelligence, automation and development services based in Venezuela. We are responsible for the personal data we receive through cogrowthai.com.
For any privacy matter, write to info@cogrowthai.com. The owner's full details are included in every proposal or contract and are available to anyone who requests them at that same address.
02 What data we collect
What you give us. In the consultation form: name, email, phone, company, website or social profile, your business stage, a budget range, your priority and any message you choose to write. In the site's assistant: the messages you write and any contact details you decide to share.
Technical data. Our hosting provider logs basic details of each visit (IP address, browser, date and page) for security and operation. We don't use them to identify you or build profiles.
We don't ask for payment details, passwords or sensitive information. Please don't include them in your messages.
03 How we use it
- To reply to your request and schedule the initial consultation.
- To understand your operation so we can prepare the meeting and a suitable proposal.
- To follow up if you hire our services and to meet accounting or legal obligations.
- To improve our answers, the assistant and the quality of our service, always internally.
- To protect the site against abuse and automated submissions.
We will only send you business information related to what you asked us about, and you can ask us to stop at any time.
04 The site's AI assistant
The assistant in the corner of the page is an artificial intelligence system, not a person. It answers questions about our services and, if you wish, collects your details so our team can contact you.
Your messages are processed by an AI model provider and stored in our systems so we can continue the conversation, review the quality of the answers and understand the most common questions. We don't use your conversations to train AI models. Decisions about your case are always made by a person on our team.
07 How long we keep it
Requests and conversations that don't lead to a project are kept for up to 24 months from the last contact. If we work together, we keep the data for the length of the relationship and as long as accounting and tax obligations require. After that we delete or anonymize it.
08 Your rights
Wherever you are, you can ask us to access your data, correct it, delete it, object to a specific use or receive a copy. Write to info@cogrowthai.com and we will reply within 30 days. It's free.
In Venezuela, Article 28 of the Constitution recognizes your right of habeas data. If you live in the European Union or the United Kingdom, you can also complain to your data protection authority. If you live in California, we confirm that we do not sell or share personal information for advertising.
09 Where it is processed
We operate from Venezuela and several of our providers are in the United States, so your data may be processed in those countries. We choose providers that apply recognized data protection safeguards, such as standard contractual clauses and encryption.
10 Security
We use an encrypted connection (HTTPS) across the site, keep service keys out of the code, limit access to the people who need it and use two-step verification in our tools. If an incident put your data at risk, we would let you know without delay.
11 Use of Google API data
CoGrowth uses Google APIs (such as Gmail and Google Sheets) inside automation workflows on its self-hosted n8n platform, for its own operation and for clients who connect their Google account directly. That data is processed only within the workflow set up for each client.
CoGrowth's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. This data is not sold, not shared between clients, not used for advertising or to train AI models, and is kept only as long as needed to run the authorized workflow.
12 Minors and changes
Our services are aimed at businesses and professionals. We don't knowingly collect data from anyone under 18; if we find any, we delete it.
If we change this policy, we will update the date above. If the change is significant and we have your email, we will let you know.
13 Contact
For any question about this policy or your data: info@cogrowthai.com. See also our Terms & Conditions.
